Shipping, Delivery and Updating Orders

Please make sure your shipping address is up to date across all of your payment platforms (Apple Wallet, Google Wallet, Shop Pay, PayPal, your internet browser, etc.). We have had issues where you input your correct shipping address, but then use one of the above ways to pay and it auto corrects to your old shipping address. Sometimes you are able to catch it quick enough and shoot us an email and we always try our best to update the shipping on our end.


My shipping address is incorrect and I need to update it, what can I do?

Things happen, we get it! Please shoot us an email to info@coewear.com and in the subject line include your order number and the body of the email, you can include the correct shipping address. Please note that our fulfillment team works extremely quick to get out your orders, so even if you reach out right after you order, there is no guarantee that we will be able to update your shipping address.

I need to update an item on my order, how can I do that?

We totally understand, you didn't mean to order a particular product, need to switch the colorway, or swap the item altogether. If we can catch it before our fulfillment team ships your order, we are happy to update your order to you. Just reach out via email with your order number and what you need to update so we can try and get it done ASAP.